Terms & Conditions
Last updated: December 2025
1. Acceptance of Terms
By accessing and using VoiceCake.io ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
VoiceCake.io provides AI-powered voice automation services, including:
- AI voice agent creation and management
- Voice interaction automation and processing
- Conversation analytics and insights
- Integration with third-party platforms
- Voice data processing and storage
- Technical support and maintenance
3. User Accounts
3.1 Account Creation
To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3.3 Account Termination
We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.
4. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Use the Service for spam or unsolicited communications
- Reverse engineer or attempt to extract source code
- Use the Service for any illegal or fraudulent activities
5. Payment Terms
5.1 Pricing
Service pricing is available on our website and may be subject to change. We will provide reasonable notice of any price changes.
5.2 Billing
Payment is due upon subscription activation and will be charged automatically on a recurring basis. You authorize us to charge your payment method for all fees incurred.
5.3 Refunds
Refunds are provided at our discretion and in accordance with our refund policy. No refunds will be provided for partial months of service.
6. Intellectual Property
6.1 Our Rights
The Service and its original content, features, and functionality are owned by VoiceCake.io and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Your Content
You retain ownership of content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive license to use, reproduce, and distribute your content for the purpose of providing the Service.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues. We are not liable for any damages resulting from service interruptions.
9. Limitation of Liability
To the maximum extent permitted by law, VoiceCake.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Indemnification
You agree to defend, indemnify, and hold harmless VoiceCake.io and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of the United Kingdom.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
15. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Email: kamran@voicecake.co.uk